Privacy Policy

The present Privacy Policy aims to inform users about how their personal data is collected, used, and protected when interacting with our company or using our services, including integrated applications and additional features of the online store.

1. Collected Data

We collect information about you while you visit our site, use the features of the online store, or interact with our applications and services. The collected data includes:

• Full name;
• Email address;
• Phone number;
• Billing and shipping address;
• IP address;
• Information about the device and browser used;
• Products viewed and added to the cart;
• Cookie data and activity tracking;
• Information related to interactions in contact forms, comments, and wish lists.

2. Purpose of Data Collection

We use the collected data to:

• Process your orders and manage shipping;
• Estimate shipping costs and taxes based on location;
• Send you information about your account, orders, and returns;
• Respond to support requests, complaints, and refunds;
• Set up and maintain your account in our store;
• Comply with legal obligations, such as tax and accounting calculations;
• Improve our services and offer relevant products;
• Send marketing messages, if you have given consent.

3. Data Collected in the Facebook Application

When using our integrated Facebook application, we collect additional data such as:

• Name, email, and profile picture shared with the application;
• Messages sent through Messenger;
• Other interactions performed on the platform.

This data is stored and managed on our proprietary platform, developed by Neuza Mariano, ensuring security and confidentiality.

4. Payment Information

We accept payments through services like PayPal and Stripe. During the payment processing, some of your data will be shared with these services, including:

• Order total;
• Billing and shipping information.

Please refer to the privacy policies of these services for more information:

• PayPal Privacy Policy
• Stripe Privacy Policy

5. Online Store Features

Shopping Cart and History:

• Viewed products: we record items to display recommendations or recent history.
• Cookies: we use cookies to keep the cart content while you browse.

Wishlist:

• Products added to wishlists: we use this to personalize offers and send targeted campaigns.
• Privacy settings: wishlists may be monitored by the store team to provide you with the best support.

Gift Card:

• Sender’s name, recipient, and personalized message: this data is used exclusively to create and deliver the purchased gift cards.

6. Comments and Anti-Spam

Comments on the site are checked through the Akismet Anti-Spam service. The collected data includes:

• IP address of the comment author;
• User agent (browser);
• Website URL and comment content.

This data helps us prevent spam and ensure a safe environment for users.

7. Storage and Cache

We use caching technologies to improve user experience and speed up response time. These include:

• Temporary storage of copies of displayed pages;
• Regular cache cleaning as configured by the administrator.

The data stored in the cache is never shared with third parties, except when necessary for technical support. Please refer to the QUIC.cloud Privacy Policy for more details.

8. Internal Access to Data

Only authorized team members, such as administrators and store managers, have access to your data, including:

• Order information: purchased products, addresses, and dates;
• Customer account details: name, email, phone, and wishlists.

This information is used exclusively to process orders, provide support, and manage interactions with customers.

9. How Long Is Data Retained?

We retain your data as long as necessary for the purposes defined in this policy or as required by law. Examples:

• Billing and shipping information: retained for 10 years for tax and accounting purposes;
• Comments on the site: stored indefinitely to facilitate future interactions.

10. Your Rights

You can exercise the following rights regarding your data:

• Right of Access: Request a copy of the stored data.
• Right of Rectification: Update incorrect or incomplete data.
• Right to Erasure: Request the deletion of your data, unless required by law.
• Right to Portability: Obtain your data in a structured format.
• Right to Object: Refuse the use of data for certain purposes.

To exercise these rights, use the contact page available on the site.

11. Procedures in Case of Data Breach

In the event of a data breach, we will notify the competent authorities and affected users within 72 hours, as required by applicable legislation.

12. Privacy Policy Updates

We reserve the right to update this policy whenever necessary. Any changes will be published on this page with the updated revision date.

13. Privacy Policy – Skin Analysis

13.1 Introduction

Our platform is committed to protecting the privacy of users who use the skin analysis service. This section of the Privacy Policy explains how we collect, use, store, and protect your information when you upload images for analysis.

13.2 Information Collected

When using our skin analysis service, we may collect and process the following information:

• 13.2.1 Facial Image: The photograph uploaded by the user for analysis.
• 13.2.2 Skin Analysis Data: Information extracted from the image, such as skin type, wrinkle detection, spots, dark circles, pores, and other facial features.
• 13.2.3 Image Metadata: Technical data associated with the photograph, such as file format and size.

Note: We do not collect biometric or identifiable information beyond the analyzed skin characteristics.

13.3 Purpose of Data Use

The collected data is used exclusively for:

• 13.3.1 Performing skin analysis and presenting the results to the user.
• 13.3.2 Improving the accuracy of the analysis service through technical optimizations.
• 13.3.3 Ensuring that the image meets technical requirements before processing.

The images and results are not used for marketing purposes, shared with third parties, or stored after the analysis is completed.

13.4 Data Storage and Retention

• 13.4.1 The uploaded images are temporarily processed by our system and automatically deleted after the analysis is completed.
• 13.4.2 The analysis results are presented to the user in real time and are not stored in our system.
• 13.4.3 In some cases, we may retain anonymous and statistical records for service improvements, but without associating any image or personal data with a specific user.

13.5 Data Sharing with Third Parties

To provide the skin analysis service, we use the Face++ API for image processing.

• 13.5.1 The submitted image may be temporarily shared with Face++ to perform the analysis and generate the results.
• 13.5.2 Face++ does not permanently store images or personal data and only processes the data as necessary to generate the skin analysis report.
• 13.5.3 We recommend that you review the Face++ privacy policy for more details on data handling by the API.

13.6 Data Security and Protection

• 13.6.1 Images are transmitted in a secure and encrypted manner to prevent unauthorized access.
• 13.6.2 We implement technical measures to prevent accidental data retention and ensure that images are properly deleted.
• 13.6.3 We do not share, sell, or use images or analysis data for any commercial purposes.

13.7 User Rights

The user has the following rights regarding their data:

• 13.7.1 Right to Erasure: Since images are not stored permanently, there is no need to request data deletion.
• 13.7.2 Right of Access and Clarification: The user can contact us to clarify any questions about the handling of their data.

13.8 Changes to This Policy

We may update this Privacy Policy periodically to reflect service improvements or legal changes. Any changes will be communicated through our website.